Privacy Policy

Serva Tempus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Professional information (firm name, title, billing rates)
• Account credentials
• Payment information (processed securely through third-party providers)
• Communications with us

Activity Data

To provide our time tracking services, we collect:

• Calendar events and meeting data
• Email metadata (sender, recipient, subject, timestamp)
• Document access logs and file names
• Application usage data
• Time entry narratives and billing codes

Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, click patterns)
• Cookies and similar tracking technologies
• Log data and analytics

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Generate time entries and billing narratives
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide support
• Analyze usage patterns to improve the Service
• Detect and prevent fraudulent activities
• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers

Third-party vendors who assist in operating our Service (hosting, analytics, payment processing) under strict confidentiality agreements.

Your Organization

If you use Serva Tempus through your employer, we may share usage data and reports with authorized administrators in your organization.

Legal Requirements

When required by law, subpoena, or court order, or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets, with continued protection under this Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within 90 days, except as required for legal or legitimate business purposes.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Opt-out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, contact us at privacy@servatempus.com.

7. Third-Party Services

Our Service integrates with third-party services (Microsoft 365, Google Workspace) that have their own privacy policies. We are not responsible for their privacy practices. We encourage you to review their policies.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information (which we do not sell). To exercise these rights, contact us at privacy@servatempus.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at: